> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.idenfy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SMS and Phone Verification

> Enable SMS or email verification as an extra security layer before identity verification begins to reduce fraud in the iDenfy flow.

* [User’s Perspective (SMS)](#SMS\&Phoneverificaiton-User’sPerspective\(SMS\))

**SMS (phone) and Email verification** are optional security features that add an extra layer of protection before the identity verification process begins.

* Users must **confirm their phone number or email** before starting verification.
* Helps reduce fraudulent attempts and ensures the identity belongs to the person initiating the process.

## SMS Verification

### SMS Verification for Individual Verifications

On the dashboard, navigate to the ***New verification*** section

Select the ***Advanced Settings*** tab

Scroll to the bottom of the settings and enable ***SMS verification***

<img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/sms-phone-verificaiton--image-20250828-044758.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=ee4e357b8562c73569fb050fa0ebb52f" alt="image-20250828-044758.png" width="972" height="826" data-path="images/guides/sms-phone-verificaiton--image-20250828-044758.png" />

<img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/sms-phone-verificaiton--image-20250828-045206.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=6131995bc002b6b0551bad36d6df63fa" alt="image-20250828-052557.png" width="956" height="623" data-path="images/guides/sms-phone-verificaiton--image-20250828-045206.png" />

### SMS Verification for All Verifications

Navigate to ***Configurations*** in the Settings section

Select ***Customisation*** Tab

Enable the ***Verify phone*** option

<img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/sms-phone-verificaiton--image-20250828-050210.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=6e75adc38d13215a2f381d6fd49b52c8" alt="image-20250828-050210.png" width="967" height="758" data-path="images/guides/sms-phone-verificaiton--image-20250828-050210.png" />

<img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/sms-phone-verificaiton--image-20250828-050335.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=7194a30e3371f71f494d7f01ae48a02d" alt="image-20250828-053340.png" width="957" height="362" data-path="images/guides/sms-phone-verificaiton--image-20250828-050335.png" />

### User’s Perspective (SMS)

Before your user can perform verification, they must confirm their **phone number**

Enter their **phone number**

Receive a ***4-digit*** code to their phone

After entering the code, they will be allowed to complete verification

<img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/sms-phone-verificaiton--image-20250828-050543.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=a0c2d7d29d38f20301e1a34f4f00452c" alt="image-20250828-053516.png" width="684" height="790" data-path="images/guides/sms-phone-verificaiton--image-20250828-050543.png" />

<img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/sms-phone-verificaiton--image-20250828-050729.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=629ed829e4dcf0117bc59b6ecaa3a533" alt="image-20250828-054215.png" width="592" height="775" data-path="images/guides/sms-phone-verificaiton--image-20250828-050729.png" />

User is given **3 attempts** to resend and enter their number, after which the verification link will expire.

***

## Email Verification

Email verification can always be performed either by turning it on for all KYC verifications or only enabling this for specific verifications via the dashboard when generating a token.

### Email Verification for **Individual Verifications**

On the dashboard, navigate to the ***New verification*** section

Select the ***Advanced Settings*** tab

Scroll to the bottom of the settings and enable ***Email verification***

<img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/sms-phone-verificaiton--image-20250828-052557.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=48120e5af878be958c5d3afb6aa1bea2" alt="image-20250828-044758.png" width="954" height="760" data-path="images/guides/sms-phone-verificaiton--image-20250828-052557.png" />

<img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/sms-phone-verificaiton--image-20250828-053340.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=847fb9d5cc2a126c925f4b1878ccd544" alt="image-20250828-045206.png" width="954" height="764" data-path="images/guides/sms-phone-verificaiton--image-20250828-053340.png" />

### Email Verification for **All Verifications**

Navigate to ***Configurations*** in the Settings section

Select ***Customisation*** Tab

Enable the ***Verify email*** option

<img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/sms-phone-verificaiton--image-20250828-053516.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=daa4aaa97454836356829896023174b0" alt="image-20250828-050210.png" width="653" height="778" data-path="images/guides/sms-phone-verificaiton--image-20250828-053516.png" />

<img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/sms-phone-verificaiton--image-20250828-054215.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=c70a3026fdccd6ffd5521e5260fc0560" alt="image-20250828-050335.png" width="606" height="780" data-path="images/guides/sms-phone-verificaiton--image-20250828-054215.png" />

### User's Perspective

Before your user can perform verification, they must confirm their email

Enter their email

Receive a ***6-digit*** code to their email

After entering the code, they will be allowed to complete verification

<img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/sms-phone-verificaiton--image-20250828-054728.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=fb10618e8a6a1e237ee647d9b798f38b" alt="image-20250828-050543.png" width="1081" height="676" data-path="images/guides/sms-phone-verificaiton--image-20250828-054728.png" />

***

### Contact Verification in the Verification Window

Find contact verification information in the verification window under the **Partner information** section.
