> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.idenfy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Operational Settings (KYB)

> Manage internal review workflows, manager assignment, deny reasons, and company detail view visibility in the iDenfy KYB operational settings.

**Location:** **Settings** → **Business Verifications (KYB)** → **Operational settings**

Internal workflow configuration for your review team.

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## Review Levels

* **Review levels** — Custom labels (e.g. "High Risk", "VIP") your team can create and assign to companies for filtering. Define the list here; individual companies are assigned a level from the company detail page or at the time of approval. Used to filter the full company list.

* **Default review level** — The review level automatically assigned to every new company entry. Must be one of the values defined in **Review levels**.

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## Manager Rotation

Automate reviewer assignment for incoming companies.

* **Manager rotation** — A list of managers the system cycles through in round-robin order to automatically assign a reviewer to each new incoming company. When empty, no automatic assignment occurs.

* **Manager AML rotation** — A separate manager pool specifically for companies that have AML or adverse media flags. Those companies are routed to this pool instead of the standard rotation.

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## Deny Reasons

* **Deny reasons** — Custom reasons a reviewer can select when manually denying a company. These can also be referenced by automation rules to differentiate denial types. If not configured, the system falls back to a global default list.

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## Displayed Cards

Controls which information sections are visible in the company detail view. Toggle off cards that are not relevant to your workflow to keep the interface focused.

Available cards:

* Main Company Information
* Sanctions & PEPs Overview
* Other compliance information
* Main related subjects
* Internal Company Information
* Submitted Company Information
* Questionnaire Answers
* Main Related Subjects Information
* Ownership Structure
* Social Company Profile
* Address Audit
* Website Audit
* Bank verification
* Other risk factors
* GOV Checks
* Company Data Comparison
* Uploaded Documents
* Audit Logs
* Tags
* Comments
* Compliance Information
* Monitoring Subjects
* Automation Statuses
* Blocklist Statuses
* Linked companies by registration number
* VAT verification