> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.idenfy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Team Member Management

> Add, remove, and manage team member roles, permissions, and activity tracking in the iDenfy dashboard for secure admin and review access.

Quick guide on how to manage a team member

Table of contents:

* [ Roles](#Teammembermanagement-Roles)
* [Team member setting](#Teammembermanagement-Teammembersetting)
* [Inviting new members](#Teammembermanagement-Invitingnewmembers)
* [Changing the role of the current member](#Teammembermanagement-Changingtheroleofthecurrentmember)
* [ Removing / Deactivating members](#Teammembermanagement-Removing/Deactivatingmembers)
* [Resetting OTP / Password](#Teammembermanagement-ResettingOTP/Password)
* [Member activity](#Teammembermanagement-Memberactivity)

Some actions here require an ***Admin*** role, and without it, some options will not be visible to you

If you have an ***Admin*** role but still can’t perform some of these actions, contact [**techsupport**](https://idenfy-ivs.atlassian.net/servicedesk/customer/portal/1)**,** as your environment permissions might need to be adjusted.

***

## Roles

* Each **team member** needs to have an assigned role
* **Roles** are meant to ensure that users have access only to what is necessary for tasks

<Accordion title="Main Roles">
  | Role Name | Extended by | Permissions                                                                                                                                                                                                                                                                                                                    |
  | --------- | ----------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
  | Viewer    | -           | View & list KYC verifications View & list KYB forms View All sessions & Disposed verifications page View & list single AML & AML monitoring subjects View & get AML monitoring comments and logs View & list face authentication verifications View & list other available environment services, such as: PoA, Blocklist, etc. |
  | Member    | Viewer      | Create new KYC & KYB token(s)/session(s) Perform single AML & AML Monitoring checks Download KYC PDF reports Manage KYC & KYB questionnaires                                                                                                                                                                                   |
  | Moderator | Member      | View KYC & KYB statistics View environment settings, managers, API keys, and privacy policy View & Perform Soft KYC service Evaluate AML Monitoring subjects/findings Search/order GOV & Registry reports Generate KYC verification reports Manage environment notifications                                                   |
  | Admin     | Moderator   | Change environment settings Manage API keys & privacy policy Manage the roles of Team members View finances                                                                                                                                                                                                                    |
</Accordion>

***

## Team Member Setting

In the [**dashboard**](https://admin.idenfy.com), navigate to **Settings**

Select **Team members**.

<img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/team-member-management--image-20251024-065358.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=a33f2e256b5d4204bebc5265e226f4f9" alt="image" width="1256" height="670" data-path="images/guides/team-member-management--image-20251024-065358.png" />

***

## Inviting New Members

In the top right corner, click **Add member**

In the pop-up window:

Select a **role** from the **dropdown** options

**Enter** the new member's **email**

<img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/team-member-management--image-20251024-065543.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=65d815ed66a0360e5a592818ddaf4bb8" alt="image" width="1266" height="685" data-path="images/guides/team-member-management--image-20251024-065543.png" />

<img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/team-member-management--image-20250717-184757.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=61a622efe1e26484bb87a57060cfa55b" alt="image" width="982" height="504" data-path="images/guides/team-member-management--image-20250717-184757.png" />

***

### Changing the Role of the Current Member

In the ***Team members*** page:

1. Click the current **role** of the member
2. In the pop-up window, select a new role

<Info>
  **Good to know**

  * Role change requires the ***Admin*** role
  * Members with the ***Admin*** role can promote other members to ***Admin***
</Info>

<img src="https://mintcdn.com/idenfy/K_tRuchpbv9NvRL_/images/guides/team-member-management--image-20251024-070326.png?fit=max&auto=format&n=K_tRuchpbv9NvRL_&q=85&s=16a4d6d5d9fe21e5c9b8b68b6cf1aa99" alt="image" width="1265" height="782" data-path="images/guides/team-member-management--image-20251024-070326.png" />

<img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/team-member-management--image-20250917-075911.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=80d189dbd032ffc52bf8df37d09fe50b" alt="image" width="635" height="391" data-path="images/guides/team-member-management--image-20250917-075911.png" />

***

## Removing / Deactivating Members

**Identify the member** you want to **remove** from the environment

On the far right side, in line with the account member, click **the 3 dots**

Select ***Deactivate*** if removing access **temporarily**

Select the ***Delete manager*** if you want to remove the member **permanently**

<img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/team-member-management--image-20250717-191608.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=9cb63f76ce98e35e0480e5db1cf9f2e0" alt="image" width="934" height="338" data-path="images/guides/team-member-management--image-20250717-191608.png" />

***

## Resetting **OTP / Password**

**Identify the member** whose credentials you need to **reset**

On the far right side, in line with the account member, click **the 3 dots**

/ Select what you would like to **reset**

<img src="https://mintcdn.com/idenfy/K_tRuchpbv9NvRL_/images/guides/team-member-management--image-20251024-070450.png?fit=max&auto=format&n=K_tRuchpbv9NvRL_&q=85&s=2cd0ccdd38a1532f2c511498b44af787" alt="image" width="1173" height="803" data-path="images/guides/team-member-management--image-20251024-070450.png" />

<img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/team-member-management--image-20250717-192426.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=69f9a57a60e4c9af55e02e2265975000" alt="image" width="429" height="309" data-path="images/guides/team-member-management--image-20250717-192426.png" />

***

## Member Activity

You can review each member's activity and what endpoints (*webpages*) they visited.

**Identify the member** whose activity log you want to see

On the far right side, in line with the account member, click **the 3 dots**

Select **Review activity**

<img src="https://mintcdn.com/idenfy/K_tRuchpbv9NvRL_/images/guides/team-member-management--image-20251024-070518.png?fit=max&auto=format&n=K_tRuchpbv9NvRL_&q=85&s=1171ce9451a54a8b6194e0d60c4fe865" alt="image" width="1173" height="803" data-path="images/guides/team-member-management--image-20251024-070518.png" />

<img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/team-member-management--image-20250910-070901.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=b36119ee623502bc79fa09f91bd80c18" alt="image" width="351" height="273" data-path="images/guides/team-member-management--image-20250910-070901.png" />

***
