> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.idenfy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Workflow Setup Overview

> A step-by-step guide to every configurable step in a KYB verification workflow — what each one does, where to find it, and how to configure it.

A **workflow** is the verification sequence your clients move through. You pick which steps are active, configure each one, and the result is a tailored flow — from a quick 2-step check to a full KYB with UBO verification, bank data, and identity checks.

<Columns cols={3}>
  <Card title="10 configurable steps" icon="list-check">
    Risk, company info, directors, owners, representatives, bank, questionnaire, custom rules, identity verification, and sole proprietorship.
  </Card>

  <Card title="All steps are optional" icon="toggle-on">
    Toggle any step on or off. Disabled steps are skipped in the client-facing flow.
  </Card>

  <Card title="Multiple workflows" icon="code-branch">
    Create different workflows for different company types and route companies automatically with Dynamic Workflows.
  </Card>
</Columns>

***

## Getting to Workflows

Navigate to **Business Verifications → Configuration → Workflows**.

From this screen you can:

| Action                        | How                                                              |
| ----------------------------- | ---------------------------------------------------------------- |
| Create a new workflow         | **Create New** button (top right)                                |
| Import a workflow file        | **Import** button                                                |
| Edit an existing workflow     | Click **⋮** → **Edit**                                           |
| Duplicate as a template       | Click **⋮** → **Create a copy**                                  |
| Set as default workflow       | Click **⋮** → **Set as default**                                 |
| Export for backup or transfer | Click **⋮** → **Export workflow**                                |
| Delete                        | Click **⋮** → **Delete** (blocked if verifications are attached) |

***

## Configuring Steps

Inside the workflow editor, each step has a toggle in the top-right corner of its panel. Enable the steps you need — the rest are skipped.
The steps below follow the order they appear in the workflow editor.

***

<Steps>
  <Step title="Risk Assessment">
    Attach a pre-configured risk profile to automatically score the company.

    <Accordion title="Details & configuration">
      Scores are calculated based on the rules and weights you defined in the risk profile. The profile must be created outside the workflow builder before adding this step.

      <Frame>
        <img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/step-risk-assessment--image-20260126-140252.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=c260398d982ff0f40c5275f2235420bc" alt="Risk Assessment step in workflow editor" width="1144" height="707" data-path="images/guides/step-risk-assessment--image-20260126-140252.png" />
      </Frame>

      **Prerequisite:** [How to set up Risk Assessment →](/guides/dashboard/risk/how-to-setup-and-configure-risk-assessment)

      [Configure Risk Assessment step →](/guides/dashboard/risk/step-risk-assessment)
    </Accordion>
  </Step>

  <Step title="Company Information">
    Define required company data fields, documents, and auto-fill settings.

    <Accordion title="Details & configuration">
      Enable company search auto-fill via name or registration number, configure email verification, and set which fields and documents the company must provide.

      * [Configure required fields →](/guides/dashboard/general/field-management-individuals-companies)
      * [Configure required documents →](/guides/dashboard/general/document-management-individuals-companies)

      [Configure Company Information step →](/guides/dashboard/kyb/step-company-information)
    </Accordion>
  </Step>

  <Step title="Bank Verification">
    Collect IBAN details, account balances, and transaction history via open banking.

    <Accordion title="Details & configuration">
      Covers 2,500+ European banks. Clients connect their bank account directly during the verification flow — no manual uploads required.

      <Frame>
        <img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/step-bank-verification--image-20260126-142811.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=916744f0c2e3c7240df05cad58ba0f31" alt="Bank Verification step in workflow editor" width="908" height="705" data-path="images/guides/step-bank-verification--image-20260126-142811.png" />
      </Frame>

      [Configure Bank Verification step →](/guides/dashboard/bank/step-bank-verification)
    </Accordion>
  </Step>

  <Step title="Sole Proprietorship">
    Collect owner-specific fields and documents for sole traders.

    <Accordion title="Details & configuration">
      Tailor the verification form for sole proprietors with fields and documents that differ from standard company verification.

      [Configure Sole Proprietorship step →](/guides/dashboard/kyb/step-sole-proprietorship)
    </Accordion>
  </Step>

  <Step title="Director Information">
    Collect and verify details for company directors.

    <Accordion title="Details & configuration">
      Configure whether identity verification is required for directors, handle corporate directors (companies acting as directors), and set custom fields and documents.

      <Frame>
        <img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/step-director-information--image-20260129-091407.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=d87abb5933055bef054bc8883e5ba655" alt="Director Information step in workflow editor" width="1005" height="850" data-path="images/guides/step-director-information--image-20260129-091407.png" />
      </Frame>

      [Configure Director Information step →](/guides/dashboard/kyb/step-director-information)
    </Accordion>
  </Step>

  <Step title="Representative Information">
    Configure data and verification requirements for the company representative.

    <Accordion title="Details & configuration">
      Set whether a representative is required, what data and documents they must provide, and whether identity verification applies to them.

      [Configure Representative Information step →](/guides/dashboard/kyb/step-representative-information)
    </Accordion>
  </Step>

  <Step title="Ownership Structure">
    Declare shareholders and configure UBO verification thresholds.

    <Accordion title="Details & configuration">
      Set ownership thresholds that trigger UBO checks and configure the depth of verification required for Ultimate Beneficial Owners.

      <Frame>
        <img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/step-ownership-structure--image-20260126-153608.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=a86b3eff1f1a7f65ea9111d07dded1d7" alt="Ownership Structure step in workflow editor" width="605" height="828" data-path="images/guides/step-ownership-structure--image-20260126-153608.png" />
      </Frame>

      [Configure Ownership Structure step →](/guides/dashboard/kyb/step-ownership-structure)
    </Accordion>
  </Step>

  <Step title="Questionnaire">
    Collect source of funds, compliance answers, or custom data via a structured form.

    <Accordion title="Details & configuration">
      Add one or more questionnaire sections to gather business-specific information from the company or its representatives during verification.

      [Configure Questionnaire step →](/guides/dashboard/features/step-questionnaire)
    </Accordion>
  </Step>

  <Step title="Custom Rules">
    Run automated risk and blocklist checks against the company.

    <Accordion title="Details & configuration">
      Select and order the rules to apply. Rules run sequentially and flag or block companies based on the conditions you define.

      <Frame>
        <img src="https://mintcdn.com/idenfy/tO7U7zfGRJaOAxFP/images/guides/step-custom-rules--image-20260126-155006.png?fit=max&auto=format&n=tO7U7zfGRJaOAxFP&q=85&s=e21489123cbc84c1a0dc9fe083aa2f80" alt="Custom Rules step in workflow editor" width="896" height="818" data-path="images/guides/step-custom-rules--image-20260126-155006.png" />
      </Frame>

      **Prerequisite:** Rules must be created in [Custom Rules setup →](/guides/dashboard/risk/custom-rules) before they can be added here.

      [Configure Custom Rules step →](/guides/dashboard/risk/step-custom-rules)
    </Accordion>
  </Step>

  <Step title="Identity Verification">
    Embed KYC identity checks for directors, shareholders, and representatives.

    <Accordion title="Details & configuration">
      Enable document scan and selfie/liveness verification for people within the KYB flow — no separate KYC session required.

      <Frame>
        <img src="https://mintcdn.com/idenfy/3FFrFmQ5wLb3egl9/images/guides/identity-verification-in-workflow--image-20260126-150118.png?fit=max&auto=format&n=3FFrFmQ5wLb3egl9&q=85&s=68a83bb71d530be933473cb5331beb02" alt="Identity Verification step in workflow editor" width="740" height="839" data-path="images/guides/identity-verification-in-workflow--image-20260126-150118.png" />
      </Frame>

      [Configure Identity Verification step →](/guides/dashboard/kyc/identity-verification-in-workflow)
    </Accordion>
  </Step>
</Steps>

***

## Dynamic Workflows

Route companies to different workflows automatically based on their answers to a short screening questionnaire — for example, directing sole traders to a lighter flow and LTDs to a full KYB.

<Accordion title="Details & configuration">
  <Frame>
    <img src="https://mintcdn.com/idenfy/Bqphne4SzUPp8gkr/images/guides/dynamic-workflows--dynamic-workflows-found-in-kyb-settings.png?fit=max&auto=format&n=Bqphne4SzUPp8gkr&q=85&s=c2727c03137abe9f6a4b7dea1d0baa4e" alt="Dynamic workflow routing in KYB settings" width="1073" height="597" data-path="images/guides/dynamic-workflows--dynamic-workflows-found-in-kyb-settings.png" />
  </Frame>

  [Configure Dynamic Workflows →](/guides/dashboard/kyb/dynamic-workflows)
</Accordion>