> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.idenfy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Request Update

> Send update requests to end users for additional documents, risk assessment, or questionnaire completion via the iDenfy KYC API endpoint.

Use this endpoint to generate a link that allows the end user to update information related to their verification. You can request one or more of the following:

* **Questionnaire** — enable the questionnaire and select a template for the ID verification process.
* **Risk assessment** — enable the risk assessment for ID verification and select the template.
* **Additional step (POA)** — enable an additional step for uploading files of proof of address or other required documents.
* **Additional step (Bank card)** — request the user to scan their bank card to verify ownership. Set `bankCardVerification` to `true`, and optionally `bankCardExpectedLastFour` (exactly four digits) to also compare the card number.
* **Send verification email** — request verification by sending a link to the selected email address.

<Frame>
  <img src="https://mintcdn.com/idenfy/Z6foBEs-VPA68inA/images/kyc/request_update_modal.png?fit=max&auto=format&n=Z6foBEs-VPA68inA&q=85&s=e374482406243e5be791cc27b496b1f7" alt="Request to update information modal" width="721" height="663" data-path="images/kyc/request_update_modal.png" />
</Frame>

<Note>
  If you have already requested updated information, this option will remain unavailable until the verification is **re-approved**.

  Attempting to generate a **second** update request while one is pending will result in an error.

  To check if a **Request Update** is already in progress, look for the status indicator on the verification dashboard.
</Note>

<Frame>
  <img src="https://mintcdn.com/idenfy/K_tRuchpbv9NvRL_/images/kyc/request_update_example.jpeg?fit=max&auto=format&n=K_tRuchpbv9NvRL_&q=85&s=5da97d70e37c339aa9c9fd3c4f5eae83" alt="Request update example" width="1169" height="758" data-path="images/kyc/request_update_example.jpeg" />
</Frame>

***

## API Reference

To generate an update request link, use the **Request Information Update** endpoint in the [KYC API Reference](/api-reference/overview).

```
POST https://ivs.idenfy.com/api/v2/request-update
Authorization: Basic {API_KEY}:{API_SECRET}
Content-Type: application/json
```

<Note>
  A card check re-requested this way reports back on the identity verification webhook. To run a card check on its own, with no verification behind it, use [Create a Bank Card Session](/bank-card/create-session) instead.
</Note>


## Related topics

- [Request Update (KYB)](/guides/dashboard/kyb/request-update-kyb.md)
- [Managing Company](/kyb/managing-company.md)
- [Android SDK Additional Features](/sdks/android/additional-features.md)
- [iOS SDK Additional Features](/sdks/ios/additional-features.md)
- [Request Update in the Dashboard](/guides/dashboard/general/request-update.md)


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