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Use this endpoint to generate a link that allows the end user to update information related to their verification. You can request one or more of the following:
  • Questionnaire — enable the questionnaire and choose a template for the ID verification process.
  • Risk assessment — enable the risk assessment for ID verification and select the template.
  • Additional step (POA) — enable an additional step for uploading files of proof of address or other required documents.
  • Additional step (Bank card) — request the user to scan their bank card to verify ownership.
  • Send verification email — request verification by sending a link to the selected email address.
Request to update information modal
If you have already requested updated information, this option will remain unavailable until the verification is re-approved.Attempting to generate a second update request while one is pending will result in an error.To check if a Request Update is already in progress, look for the status indicator on the verification dashboard.
Request update example

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API Reference

To generate an update request link, use the Request Information Update endpoint in the KYC API Reference.

Related topics

Request Update (KYB)Managing CompanyiOS SDK Additional FeaturesAndroid SDK Additional FeaturesRequest Update in the Dashboard