Skip to main content

Documentation Index

Fetch the complete documentation index at: https://documentation.idenfy.com/llms.txt

Use this file to discover all available pages before exploring further.

What’s New

KYB: Companies House Integration

Partners verifying UK companies can now order Companies House reports directly through iDenfy, without going through a paid intermediary.
  • Reports appear in the KYB dashboard under Ordered Reports
  • Can be triggered manually or via automation rules
  • Reduces the cost of UK company verification and aligns with how other government registry reports work on the platform

IDV: Custom Redirect URL for iFrame Partners

Partners embedding the verification flow inside an iFrame can now configure a custom redirect URL that replaces the default iDenfy domain shown after QR code scans. This resolves a trust concern raised by some partners — particularly financial institutions — where users would land on an unfamiliar iDenfy-branded URL after scanning a QR code mid-session.

IDV: Flow Improvements

Switch to Mobile

The path for users switching from desktop to mobile during a verification session has been simplified.
  • Previously buried inside an “Alternative Methods” modal — now a prominent “Switch to mobile” button visible throughout the desktop flow
  • Takes users directly to the handoff screen with a QR code, SMS link, and app option
  • On capture and document selection screens, it appears as a secondary “Continue on phone” button
  • The language switcher and back navigation have been repositioned to standard locations (top-right and top-left) to free up space for the primary action

Session Continuation Across Devices

When a user starts a verification on one device and switches to another mid-flow, the session now resumes from where they left off instead of restarting.
  • Steps already completed (such as document front/back scans) are skipped automatically

Mobile Verification Page Redesign

The mobile verification UI has been updated to make better use of screen space on small devices.
  • The card wrapper — a white container that previously framed all page content — has been removed
  • Content now fills the screen naturally
  • The primary call-to-action button is now sticky, remaining visible at the bottom of the screen regardless of scroll position

Mobile Device Handoff Screen

The device handoff screen — shown when a user clicks “Switch to mobile” — now renders a fully optimized mobile layout when opened on a phone browser.
  • Displays the session code with a one-tap copy button, making it easy for users to open the verification in the iDenfy app

Business Verification: Flow Improvements

KYB: Clearer Form Validation Feedback

The KYB verification form now provides clearer guidance when required fields are left empty.
  • Previously, incomplete forms silently disabled the “Continue” button
  • Now, submitting an incomplete form highlights all missing fields, scrolls to the first one, and shows a clear prompt
  • Reduces drop-off caused by users not knowing why they couldn’t proceed