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Document Types

Digital ID types are available to all partners, but some require activation by the iDenfy support team before they appear in your dashboard. DigiLocker, Digital National ID and PhilSys Biometric Match always do. If one you need is missing from Allowed digital IDs in Document and Identity Verification settings, contact support to have it enabled.
Document interpretation — some document types map to standard categories:
  • Border Crossing → VISA
  • Asylum → RESIDENCE_PERMIT
  • Photo Card / Proof of Age Card / Travel Card / Voter Card → ID_CARD
  • Diplomatic ID → ID_CARD
  • Work Permit → RESIDENCE_PERMIT
  • Travel Passport → PASSPORT

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Countries and Supported Documents

Physical documents list the sides captured (FRONT, FRONT+BACK). The Digital IDs column shows the schemes available for that country; a dash means none.

Related topics

User Feedback and MessagesDocument and Identity Verification SettingsVerification StatusesProof of Address and Custom StepsiOS SDK Migration Guide