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Location: Settings → Know Your Customer (KYC) → Document & Identity Verification

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How the Document Lists Interact

Allowed documents sets the global default — the list every user sees unless a country rule overrides it. A custom country rule replaces that default for that country only, so you can accept driver’s licences everywhere but restrict one high-risk market to passports. To add one, select the country under Add custom documents for selected country, select the document types allowed there, then add the rule.
Emptying Default documents entirely leaves only your custom country rules in play, so users from any country without a rule have nothing to select.
Digital IDs are configured separately from physical documents and sit alongside them in the flow rather than replacing them, so enabling one does not remove a document option. For which schemes a country has, see Supported Documents.

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Backside Capture and Age Limits

Driver’s license backside capture is ignored for USA and China licences — both sides are always required there regardless of the toggle. The two age limits flag rather than block. A user outside the range still completes the flow; the verification is marked Suspected and picks up a mismatch tag for a reviewer to resolve. See Age Verification for the tags, and Resolving False Positives for clearing one.

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Identity Document Fields

Some optional fields that iDenfy can read from the document, such as patronymic, are off by default. They aren’t shown on this tab: iDenfy turns them on for your account, so contact us to enable one.

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Marital Name

Some ID documents print a second surname next to the holder’s legal surname. This is a married or partner’s name, introduced by a marker such as Épouse or Ép. on French documents, or e/v on Dutch passports. When the marital name field is enabled for your account, iDenfy reads that name into a separate field.
  • The surname, its MRZ check and the name-match result are unchanged. The marital name is never merged into the surname.
  • The marital name is returned in the docMaritalName field of the webhook and verification data, and appears in the verification’s Additional information section, where reviewers can edit or delete it.
  • Detecting a marital name does not change the verification status.

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Which Documents Are Supported

The lists in this tab are drawn from what iDenfy supports for each country — over 200 countries and territories, and 22 digital ID schemes. Rather than repeat that here, look it up:

Supported Documents

Every document type with its API value, and a searchable country table showing the physical documents accepted, which sides are captured, and the digital IDs available.

Sample Documents

Test documents and the results they produce in the sandbox.
Two things there affect what you can select on this tab. A document type absent for a country cannot be enabled for it. Some digital IDs need activating by support before they appear in Allowed digital IDs at all.