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This section allows you to configure which identity documents are accepted and establish automatic age validation rules for your applicants. Settings-> Know Your Customer (KYC)-> Document & identity verification

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1. Document Configuration

Define the types of documents your system will accept for verification. You can set global defaults or create specific rules for individual countries.
  • Allowed documents (Global): Specifies the standard list of document types (e.g., Passport, ID Card, Driver’s License) that users can select by default.
  • Custom Country Rules: You can override the global defaults for specific regions.
  1. Select country: Choose the specific nation (e.g., AFG - Afghanistan).
  2. Select document types: Define exactly which documents are allowed only for that country. (Example: You might accept Driver’s Licenses globally, but restrict a specific high-risk country to Passports only.)
Accept only specific countriesIf you remove all the documents from the Default documents section, only Custom documents for selected countries will be present during verification as a possible selection.

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2. Capture Settings

  • Driver’s license backside capture: If enabled, the user is strictly required to capture both sides (front and back) of a driver’s license.
  • Recommendation: Enable this for higher security to verify the security features present on the back of the card.
USA & ChinaFor USA and China’s driver’s licenses - both front and back are required always, and this setting will not affect this requirement.

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3. Age Validation Rules

Set automatic triggers to flag applicants who do not meet your age requirements.
Note on Behavior: Setting these limits does not automatically block the user. If an applicant falls outside the range, the system will apply a “Mismatch tag” to their profile, alerting your compliance team for manual review.
  • Minimum age limit: Sets the lowest acceptable age. If the client is younger than this, a mismatch tag is applied.
  • Maximum age limit: Sets the highest acceptable age. If the client is older than this, a mismatch tag is applied.

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Supported Document Types

Our platform supports identity verification for over 200 countries and territories. Below is the breakdown of accepted document types.

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Globally Accepted Documents

These documents are standard and supported for almost every country in our system:
  • Passport: (Front page capture)
  • Identity Card: (Front & Back capture)
  • Driver’s License: (Front capture*)
  • Note: Backside capture can be enforced via settings.
  • Residence Permit: (Front & Back capture)
  • Supported in most regions, particularly EU/EEA and Americas.

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Digital IDs & E-Wallets

We support modern digital identity methods in specific technology-forward regions:
Digital ID MethodSupported Countries / Regions
Smart-IDEstonia (EE), Latvia (LV), Lithuania (LT)
MitIDDenmark (DK), Faroe Islands (FO), Greenland (GL)
itsme®Belgium (BE), Luxembourg (LU), Netherlands (NL)
BankIDSweden (SE)
VerimiGermany (DE)
MojeIDCzech Republic (CZ)
OneID / YotiUnited Kingdom (GB) and British Territories (Gibraltar, etc.)
Digital WalletsUSA (US) - Supports LA Wallet, Samsung Wallet, CLEAR

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Specialized Regional Documents

In addition to standard IDs, we support specific local documents for certain countries:
  • 🇮🇳 India:
  • Aadhaar Card (Front & Back)
  • Pan Card (Front)
  • 🇺🇸 United States:
  • Military ID (Front & Back)
  • 🇬🇧 United Kingdom:
  • Provisional Driver’s License
  • 🇭🇺 Hungary:
  • Address Card (Lakcímkártya)
  • 🇷🇺 Russia / 🇺🇦 Ukraine:
  • National Passport (Internal Passport)
  • General Support:
  • Visas: Supported in many regions including US, Canada, Australia, Schengen Area, etc.
  • Military Cards: Supported in various countries (e.g., Brazil, France, Greece, Turkey)
Available documents by country Download Full Coverage List Get the complete breakdown of supported documents for 200+ countries