This section allows you to configure requirements for verifying a user’s residential address. You can define which documents are accepted, how recent they must be, and strictly control geographical parameters to ensure compliance.
Settings-> Know Your Customer (KYC)->
General Verification
- POA verification: The master switch that requires users to upload a proof of address document as part of the identity verification process.
- Address verification: Activates the automated verification layer. When enabled, the system validates the address data extracted from the document.
Requirement
This feature only works if POA verification is also enabled.
- POA country match: Enforces a consistency check. The country listed on the proof of address document must match the country of issuance on the identity document (ID or Passport).
Document Rules
Control the quality and type of documents your users can submit.
- Allowed POA documents Specify exactly which document types users are allowed to upload.
- Examples: Bank statements, Utility bills (Water, Gas, Electricity), Internet/Telephone bills, Lease agreements, Government tax letters, etc.
- POA issuing date range Set the strict time window for document validity to ensure the address is current. Only documents issued within this timeframe will be accepted.
Available ranges: 1 month, 3 months, 6 months, 1 year, or 2 years.
- Block POA screenshots A security feature that prevents users from uploading mobile screenshots of bills. When enabled, users must provide original digital files (PDFs) or photos of physical documents.
Geographic Restrictions
- Allowed POA countries Create an allowlist of countries. The system will only accept proof of address documents issued by the countries selected here.
