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Documentation Index

Fetch the complete documentation index at: https://documentation.idenfy.com/llms.txt

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Location: Settings → Know Your Customer (KYC) → Proof of Address Proof of Address settings overview

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Settings

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POA Verification

Requires users to provide a proof of address document during the identity verification process. This is the master toggle — the settings below only take effect when this is enabled.

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Address Verification

Enables address verification for identity verifications that include a proof of address step. When active, the system validates the address data extracted from the submitted document.

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Allowed POA Documents

Specifies which document types are accepted as proof of address. Available options:
  • Bank statement
  • Credit card bill or statement
  • Water bill
  • Electricity bill
  • Gas bill
  • Telephone bill
  • Internet bill
  • Bank reference letter
  • Mortgage statement or contract
  • Letter issued by a public authority
  • Company payslip
  • Car or home insurance policy
  • Car registration
  • Authorized change of address form
  • Letter of employment
  • Official letter from an educational institution
  • Municipality bill or government tax letter
  • Residence permit
  • Lease agreement for your residence
  • Other

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Allowed POA Countries

Specifies which countries’ proof of address documents are accepted. Only documents from the selected countries will pass. If left empty, documents from all countries are accepted.

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POA Country Match

Ensures the country on the proof of address document matches the country on the identity document. Useful for enforcing that both documents relate to the same jurisdiction.

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Block POA Screenshots

Blocks the submission of proof of address documents as screenshots. When enabled, users must provide an original digital file (PDF) or a photo of a physical document.

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POA Issuing Date Range

Sets the maximum age of an accepted proof of address document. Only documents issued within the selected timeframe are accepted. Available options: 1 month, 3 months, 6 months, 1 year, 2 years.