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How to Enable or Disable Notifications

Open Settings in the dashboard.
  1. Navigate to Notifications under Personal settings.
  2. Use the toggle switch next to each item to turn notifications on or off.
  3. Changes are saved instantly—no additional confirmation required.

1. General Notifications

Daily Report

Receive a daily summary of the previous day’s financial usage. An email is sent to the address you have provided.

2. Identity Verification Notifications

Identity Verification Auto Completion

Receive an email when a verification is completed automatically. The notification includes the verification status and key information such as the scan reference.

Identity Verification Manual Completion

Receive an email when a verification is completed manually by an operator. The notification includes the verification status and the scan reference.

Expired Identity Verification

Receive an email when a user does not complete the verification within the specified timeframe and the status changes to expired.

Canceled Identity Verification

Receive an email when a verification is canceled either by the user or automatically by the system.

Resubmitted Identity Verification

Receive an email when a user resubmits their verification (for example, after being asked to complete an updated questionnaire).

ID Document Expiration Notices

Receive alerts when a client’s ID document is approaching expiration. Notifications are sent at the following intervals:
  • 30 days before expiration
  • 7 days before expiration
  • 24 hours before expiration
  • Once the document has expired

3. AML Notifications

AML Monitoring Changes

Receive an email when new AML findings are detected for an individual or company, or when the monitoring status changes (for example, to accepted or declined).

AML Monitoring Expiration

Receive an email when AML monitoring for an individual or company is nearing its expiration date or has already expired.

4. Business Verification Notifications

Company Expiration

Receive an email when a company’s verification has expired or is about to expire. A reminder is also sent 11 months after submission (one month before expiration).

Company Submission

Receive an email when a new company has been successfully submitted for verification.