- Users must confirm their phone number or email before starting verification.
- Helps reduce fraudulent attempts and ensures the identity belongs to the person initiating the process.
SMS Verification
** SMS Verification for Individual Verifications**
On the dashboard, navigate to the New verification section Select the Advanced Settings tab Scroll to the bottom of the settings and enable SMS verification
** SMS Verification for All Verifications**
Navigate to Configurations in the Settings section Select Customisation Tab Enable the Verify phone option
User’s Perspective (SMS)
Before the user is allowed to perform verification, they will have to confirm their phone number Enter their phone number Receive a 4-digit code to their phone After entering the code, they will be allowed to complete verification
Email Verification
Email verification can always be performed either by turning it on for all KYC verifications or only enabling this for specific verifications via the dashboard when generating a token.Email verification for individual verifications
On the dashboard, navigate to the New verification section Select the Advanced Settings tab Scroll to the bottom of the settings and enable Email verification
Email verification for all verifications
Navigate to Configurations in the Settings section Select Customisation Tab Enable the Verify email option
Users perspective
Before the user is allowed to perform verification, they will have to confirm their email Enter their email Receive a 6-digit code to their email After entering the code, they will be allowed to complete verification