Bank Card Verification

Bank Card Verification confirms that a bank card used during onboarding actually belongs to the person completing identity verification. It’s added as an additional step inside the standard IDV flow.

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Enabling as an Additional Verification Step

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Through Dashboard

1. Select ID Verifications section
2. Select New Verification
3. Select tab Advanced settings
4. In the section Additional verification steps, find the option Bank Card Verification and enable it

• Title: Bank Card Verification
• Subtitle: Enable card ownership check as part of the verification flow. You can optionally enter the last 4 digits of the card to confirm a match.

5. Optionally, provide the expected last 4 digits of the card number in the field that appears — this field is not required.

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How It Works

Once enabled, the user is asked to photograph the front (and, if needed, back) of their bank card, or upload a supporting document, after completing the main IDV steps.

• Cardholder name matching — the name read from the card is compared against the user’s verified identity name.
• Card number matching — if the partner provided expected last 4 digits, they’re compared against the card’s actual last 4 digits.

If Bank Card Verification runs as part of an active IDV session and returns No Match, the verification is marked Suspected for further review rather than automatically denied. If it runs after the IDV has already been Approved, the IDV status is updated to Suspected. A Bank Card No Match result never automatically denies a verification. Results appear alongside the identity verification in Verification Details, and a follow-up Bank Card Verification request can be triggered from the review screen using Request Update.