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A workflow is the verification sequence your clients move through. You pick which steps are active, configure each one, and the result is a tailored flow — from a quick 2-step check to a full KYB with UBO verification, bank data, and identity checks.

10 configurable steps

Risk, company info, directors, owners, representatives, bank, questionnaire, custom rules, identity verification, and sole proprietorship.

All steps are optional

Toggle any step on or off. Disabled steps are skipped in the client-facing flow.

Multiple workflows

Create different workflows for different company types and route companies automatically with Dynamic Workflows.

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Getting to Workflows

Navigate to Business Verifications → Configuration → Workflows. From this screen you can:
ActionHow
Create a new workflowCreate New button (top right)
Import a workflow fileImport button
Edit an existing workflowClick ⋮ → Edit
Duplicate as a templateClick ⋮ → Create a copy
Set as default workflowClick ⋮ → Set as default
Export for backup or transferClick ⋮ → Export workflow
DeleteClick ⋮ → Delete (blocked if verifications are attached)

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Configuring Steps

Inside the workflow editor, each step has a toggle in the top-right corner of its panel. Enable the steps you need — the rest are skipped. The steps below follow the order they appear in the workflow editor.
1

Risk Assessment

Attach a pre-configured risk profile to automatically score the company.
Scores are calculated based on the rules and weights you defined in the risk profile. The profile must be created outside the workflow builder before adding this step.
Risk Assessment step in workflow editor
Prerequisite: How to set up Risk Assessment →Configure Risk Assessment step →
2

Company Information

Define required company data fields, documents, and auto-fill settings.
Enable company search auto-fill via name or registration number, configure email verification, and set which fields and documents the company must provide.Configure Company Information step →
3

Bank Verification

Collect IBAN details, account balances, and transaction history via open banking.
Covers 2,500+ European banks. Clients connect their bank account directly during the verification flow — no manual uploads required.
Bank Verification step in workflow editor
Configure Bank Verification step →
4

Sole Proprietorship

Collect owner-specific fields and documents for sole traders.
Tailor the verification form for sole proprietors with fields and documents that differ from standard company verification.Configure Sole Proprietorship step →
5

Director Information

Collect and verify details for company directors.
Configure whether identity verification is required for directors, handle corporate directors (companies acting as directors), and set custom fields and documents.
Director Information step in workflow editor
Configure Director Information step →
6

Representative Information

Configure data and verification requirements for the company representative.
Set whether a representative is required, what data and documents they must provide, and whether identity verification applies to them.Configure Representative Information step →
7

Ownership Structure

Declare shareholders and configure UBO verification thresholds.
Set ownership thresholds that trigger UBO checks and configure the depth of verification required for Ultimate Beneficial Owners.
Ownership Structure step in workflow editor
Configure Ownership Structure step →
8

Questionnaire

Collect source of funds, compliance answers, or custom data via a structured form.
Add one or more questionnaire sections to gather business-specific information from the company or its representatives during verification.Configure Questionnaire step →
9

Custom Rules

Run automated risk and blocklist checks against the company.
Select and order the rules to apply. Rules run sequentially and flag or block companies based on the conditions you define.
Custom Rules step in workflow editor
Prerequisite: Rules must be created in Custom Rules setup → before they can be added here.Configure Custom Rules step →
10

Identity Verification

Embed KYC identity checks for directors, shareholders, and representatives.
Enable document scan and selfie/liveness verification for people within the KYB flow — no separate KYC session required.
Identity Verification step in workflow editor
Configure Identity Verification step →

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Dynamic Workflows

Route companies to different workflows automatically based on their answers to a short screening questionnaire — for example, directing sole traders to a lighter flow and LTDs to a full KYB.